Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship orders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you’ll receive a confirmation email with tracking information.

Please note:

  • Orders may take longer to process during high-volume periods, sales, or holidays

  • We do not ship on weekends or public holidays

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

  • Domestic shipping: 3–7 business days

  • International shipping: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Shipping Locations

We currently ship to:

  • [List countries or “Worldwide”]

If your location is not available at checkout, please contact us at [your support email].

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We are not responsible for delays caused by customs.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

If your order appears delayed or lost in transit:

  • Check your tracking information first

  • Contact the shipping carrier

  • If you still need help, contact us at [your support email]

While we’ll do our best to assist, we are not responsible for delays caused by the carrier.